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T-Mobile Dash Product and User Guide

Catwoman broke into the T-Mobile servers and dropped a whole load of internal documents down our chimneys for all to see. The notable ones are the product guide (posted below), sales guides (to help them sell the product), a comparison to the Motorola Q on Verizon (posted below), and a FAQ to answer customer's questions.

The sales guide is kind of like a script for customer scenarios to talk them into buying a phone—some of which are quite funny. Some excerpts.

Single Professional Mother:

Sales Guy: How can I help you today?

Mother: Well, I'm looking to change to T-Mobile and I need a camera phone.

Sales Guy: What kind of work do you do?

Mother: I'm an insurance adjuster.

Wait, you're supposed to be an insurance adjuster! You went off script! Didn't you get the memo?

More after the jump.

Business Professional:

Sales Guy: First, what information do you keep in your planner now?

Business Pro: I have an assistant who plans out my appointments and updates my planner every day. She also calls me with updates throughout the day.

Sales Guy: Do you use your phone on the road?

Business Pro: I try not too [sic], too dangerous!

Are all customers supposed to make that joke?

Student in a Metropolitan Area:

Sales Guy:These are T-mobile hot-spots. With our Total Internet plan, you have access to over 7000 Wi-Fi locations nationwide. The T-Mobile Dash has Wi-Fi built in, so anytime you're near a hot-spot you can switch over to browse and download at broadband speeds.

Student: I don't know that I want to spend any more than I have too [sic], I need my Ramen money!

And so on.

Dash Guide

Dash vs Q


dashvsq.png

12:42 PM on Sat Oct 7 2006
By Jason Chen
12,517 views
5 comments

Comments

  • I would love to get a Dash to replace my crappy razr that i have gotten everything i could have possibly gotten out of it. I even modded it to do some more advanced features and stuff like that. The Dash would be perfect for me because i am going to school right now and there is wifi almost everywhere i go so it would really help me out alot

  • I find it quite ridiculous when companies put a proprietary service they've made up in a side-by-side product comparison matrix. Does it really count that the Verizon phone doesn't support a T-Mobile-only branded calling plan?

  • Sweet. download skype to this puppy and I will be completely wireless.WiFi for the skype, dorktooth for my headset, and will talk for free all day.

  • I used to work at a coffee shop and whenever we did anything with a promotion or new item we got an entire page full of BS ways to sell the item.

    Our marketing department was the worst part of that company. (Caribou Coffee)

  • Can someone help me with what is probably a relatively obvious newbie question about editing MS Office documents on these things (Windows Mobile 5.0 devices)?

    According to what I have read so far the Dash comes with Clearvue software which allows you to view Office files.

    Is there any software that will allow you to edit word, ppt or Excel files? I read about Office Mobile at http://www.microsoft.com/windowsmobile/5/InstalledFeatures... ; can you simply install this on the Dash and then edit files? Or am I stuck with Clearvue?

    Thank you for your assistance.

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